If you’ve never used a non emergency medical transportation (NEMT) service before, it’s natural to have questions. Whether you’re booking a ride for yourself or a loved one, MyMediRides is committed to making your first experience as seamless, safe, and comfortable as possible.
Let’s walk through what to expect before, during, and after your first ride.
1. Booking Your Ride
Booking with MyMediRides is simple. You can call our dispatch line or use our online booking system. We’ll gather a few important details such as:
- Pickup and drop-off locations
- Appointment time
- Mobility needs (e.g., wheelchair access)
- Special accommodations
Our team ensures everything is confirmed and ready, giving you peace of mind from the start.
2. Timely and Professional Pickup
On the day of your ride, one of our trained drivers will arrive promptly at your scheduled pickup time. MyMediRides prides itself on punctuality. Our vehicles are equipped for ambulatory transportation and wheelchair-accessible rides, ensuring a safe and comfortable journey.
Our drivers are not just transportation providers—they’re trained in patient care etiquette and understand the importance of being courteous, respectful, and attentive.
3. Safe and Comfortable Transit
All vehicles are clean, climate-controlled, and regularly maintained. Our fleet supports various levels of mobility assistance, including:
- Walk-on passengers (ambulatory)
- Wheelchair-bound individuals
- Those requiring mild assistance getting in and out
We’ll get you to your medical appointments, therapy sessions, or hospital visits safely and on time.
4. Assistance at Every Step
From opening doors to helping you into buildings, our drivers are trained to offer full support. If you’re unsure about your appointment location, we’ll assist you in navigating the facility whenever possible.
5. Return Rides Are Easy Too
Need a return trip after your appointment? No problem. You can pre-schedule it during booking or call us when you’re done. We’ll make sure you’re picked up promptly and returned home safely.
6. Transparent Communication
We offer real-time updates and notifications. If there are any delays or route adjustments, our staff will notify you immediately. Our mission is to keep you informed and comfortable throughout the entire process.
7. Designed With Patients in Mind
We serve a wide range of clients—from seniors and people with disabilities to post-op patients and those undergoing ongoing treatments. MyMediRides ensures every ride meets the highest standards of safety and dignity.
Conclusion
Using a non emergency medical transportation service for the first time should never be stressful. With MyMediRides, you’re in good hands—from your first call to your final drop-off. Whether you need ambulatory transportation or specialized care on the road, we’re here to help you arrive safely, every time.
