Coordinating transportation for medical appointments doesn’t have to be stressful. With My Medi Rides, patients and caregivers can schedule rides that are safe, on-time, and tailored to individual needs. This guide walks you through how to book non emergency medical transportation step-by-step—ensuring a smooth experience from start to finish.
Step 1: Know Your Transport Needs
Before booking, clarify a few details:
- Do you need ambulatory transportation (walk-in support) or wheelchair access?
- Is the ride for a one-time visit or a recurring appointment?
- Will the patient need assistance boarding or exiting the vehicle?
These factors help My Medi Rides match you with the right vehicle and service level.
Step 2: Contact My Medi Rides
There are multiple convenient ways to schedule your ride:
- Phone: Speak with a trained representative who understands medical transport needs.
- Website: Use the online booking form on the My Medi Rides homepage.
- Email/Follow-up: Some clients prefer to request callbacks or book recurring rides via email.
Include all necessary info: pickup/drop-off address, appointment time, mobility requirements, and any special instructions.
Step 3: Receive Confirmation
Once booked, you’ll get a confirmation message with:
- Pickup time and window
- Driver contact (if available)
- Estimated drop-off time
- Return trip details (if applicable)
Timely communication is a core value of My Medi Rides. It’s one reason why they’re a trusted name in non emergency medical transportation across Florida.
Step 4: Prepare for Pickup
Be ready at least 10 minutes before your scheduled time. Whether using a wheelchair or walking with assistance, the trained drivers of My Medi Rides will ensure safe and respectful boarding.
Their ambulatory transportation options are ideal for patients who don’t require a wheelchair but still need a helping hand, making mobility support more accessible.
Step 5: Relax and Ride With Confidence
With professional drivers, climate-controlled vehicles, and friendly assistance, every ride is designed to be comfortable and reliable. Whether it’s a hospital visit, follow-up check, or therapy session, you’ll arrive safely and on time.
Step 6: Rebooking or Recurring Rides
Need regular rides for dialysis, adult day services, or rehab? My Medi Rides offers easy scheduling for recurring transport so you can set it and forget it.
Care coordinators, clinics, and families can work with My Medi Rides to align trips with treatment schedules—ensuring consistency in care.
Conclusion
Booking non emergency medical transportation shouldn’t be a hassle. With a patient-first approach and a clear, supportive process, My Medi Rides makes it easy to schedule and trust your medical transport. Whether you need wheelchair or ambulatory transportation, their reliable team is ready to help you get there—safely and on time.
